MERAPATRA · MeraPatra

Refunds, Cancellations & Delivery

Last updated 11 September 2026

MeraPatra sells one thing: a personalized digital invitation, delivered instantly as a web link. This page explains how it reaches you, and our policy on cancellations and refunds.

All sales are final

In particular, we do not refund for:

• A change of mind after your invitation has been created
• Typing the wrong details (you can edit your invitation yourself at any time)
• Your event being postponed or cancelled
• Deciding not to share the invitation with your guests

Cancellations

You can cancel at any time before you complete payment, simply by closing the payment window. Nothing is charged. Once payment is complete and your invitation is created, the order cannot be cancelled.

The only exceptions

We will refund you in full in these two situations, because in them you have paid and received nothing:

• You were charged but no invitation was ever created for you.
• You were charged more than once for the same invitation. We refund the duplicate charges.

If your payment succeeded but the details form did not unlock, first try the Retry payment verification button on the home page in the same browser tab — this usually resolves it straight away and you keep your invitation. If it does not, contact us and we will either unlock your invitation or refund you.

Delivery

• As soon as your payment is confirmed, the invitation details form unlocks on this website.
• You enter your details and your invitation link is generated immediately — normally within a minute of payment.
• The link works in any modern browser and can be shared on WhatsApp or anywhere else you choose.
• Delivery is to your browser session on this website. We do not need a postal address.

How to raise an issue

Email us at vikkyshetty719@gmail.com from the address you used at checkout, with the date and amount of the payment, within 7 days of the charge. We would much rather fix your invitation than leave you with something that does not work.

How long an approved refund takes

Where a refund is due under the exceptions above, it is issued to your original payment method through Razorpay. Once approved, the money normally reaches your account within 5 to 7 working days, depending on your bank or card issuer. We will confirm by email when it has been sent.